Contact Parcel Badger

Get in touch for help with a booking, an existing shipment or a business enquiry. Include any relevant booking details so we can understand your question.

Send a parcel
Contact Parcel Badger illustration

Help with a booking

Check your booking details and have your reference number ready before getting in touch.

  • Booking reference number
  • Collection or drop-off details
  • Parcel and destination details

Support for an existing shipment

For shipment queries, provide clear information about the issue and any updates you have received.

  • Tracking reference
  • Description of the issue
  • Photos or evidence where relevant

Business enquiries

Contact Parcel Badger to discuss business-related questions about parcel delivery options.

  • Your business details
  • Expected shipping requirements
  • Routes or destinations needed

Common questions

What information should I include when contacting support?

Include your booking reference where available, along with a clear description of your question or issue. Tracking details, parcel information and relevant evidence can also help.

Can I get help before booking a parcel?

Yes. Check the available guidance on parcel measurements, packaging, restricted items and service details before booking.

Why do courier options vary?

Available services can depend on the route, parcel dimensions and weight, destination, and the courier's current service availability.

Can I ask about business parcel delivery?

Yes. Include information about your expected shipping needs, destinations and parcel types when making a business enquiry.

Need to send a parcel?

Compare available parcel delivery services and book the option that suits your shipment.

Send a parcel