Check the retailer’s return instructions first, then enter your parcel details to compare available courier services, delivery estimates and collection or drop-off options.
Compare return services
Your retailer or seller may provide a return label, reference number, preferred courier or specific packaging instructions. Follow these requirements before booking a service.
If you need to arrange your own return, enter the final parcel size, weight and destination to review available services. Options vary by courier, route and parcel details.
Pack the item securely and remove or cover any old delivery labels. Keep proof of posting, your return reference and tracking details until the return is complete.
If the retailer provides a label or asks you to use a particular return method, follow their instructions. Check with the retailer if you are unsure before arranging delivery.
This depends on the retailer’s return policy. If you are allowed to arrange your own delivery, you can enter the parcel details to compare available services.
You will usually need the return address, the fully packed parcel weight and dimensions, plus any return reference requested by the retailer.
Yes. Keep your booking confirmation, proof of posting and tracking information until the retailer confirms that the return has been received and processed.
Enter your parcel details to review available courier services before booking.
